Smart lock factory in Wenzhou, China — samples, OEM and export documents in house.

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Hotel & Serviced Apartment Smart Locks

A hotel lock is part of a system. The lock, the encoder, the software and the spare cards have to arrive together and match the doors on site, or the floor cannot open on the agreed date. We quote the package against the door schedule rather than selling a lock on its own.

Who this is for: Hotel and serviced apartment projects, resort operators, integrators and security contractors.

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Scenario summary
Typical buyersHotel and serviced apartment projects, resort operators, integrators and security contractors
Entry methodsFingerprint, keypad, IC card, app or a combination
App optionsTuya or TTLock, with gateway for remote control
MOQ30 sets (door locks) / 1 carton (20 pcs) (padlocks)
Samples3-7 days
Trial order10-15 days
Bulk order20-35 days

How the Setup Comes Together

Four decisions decide whether this installation works. We settle them before production instead of after delivery.

  1. Review the door schedule

    Door type, thickness, fire rating and finish decide the lock body and the fixing method.

  2. Package the system

    Card locks, encoder, management software and a spare card quantity are quoted as one order.

  3. Confirm the card stock

    Card quantity is planned so the property holds spares from day one.

  4. Ship with the project

    Goods are staged to match the installation sequence where the site needs it.

Recommended Models

These are the models buyers most often take for this scenario. Each page lists the unlock combinations, the fit information and the commercial terms.

What to Confirm Before Ordering

  • Door schedule: Door by door: type, thickness, finish and fire rating.
  • Card system: Confirm the card technology and whether the property already runs a system.
  • Spare cards: Plan a replacement quantity with the original order.
  • Master key: Confirm whether a single master key is required across the property.
  • Installation: Confirm whether a template and fitting guide are needed on site.

Why These Questions Come First

Each item on the left has caught an order out before. They are cheap to answer at quote stage and expensive to correct once the goods have shipped, so we settle them in writing before production.

Buyer Questions

Short answers with the conditions attached, so you can tell whether each one applies to your project.

Buyer questions

Do you supply the management software?

Yes. Card locks are quoted with the encoder and the room management software so the property can open on schedule.

Can spare cards be added later?

Yes. A replacement card quantity can be added to a later shipment so the property is never short.

Can the locks be keyed alike or master-keyed?

Confirm the hierarchy you need, such as floor masters and one grand master, and we configure the order accordingly.

How do you handle a multi-floor rollout?

Production is staged against the installation sequence so the site is not holding a whole project in storage.

Get a Quote for Hotel & Serviced Apartment

Send the site details, the quantity and the market. We reply within 12 working hours with the model, the app version, the MOQ and the lead time.