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MOQ and How to Phase a First Smart Lock Order

Buyer Guide · Published 2026-10-14

MOQ is quoted as though it were one number. In practice the floor is set by whichever of three things is highest: the production minimum, the print run minimum for the packaging, and the smallest quantity the line will schedule.

The three minimums behind one number

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Production minimumSet by the assembly line and the tooling
Packaging minimumSet by the print method for the colour box or manual
Scheduling minimumSet by what the factory will put on the line at all
What you are quotedThe highest of the three, usually

This is why a neutral carton order can be smaller than a printed colour box order for the same lock. The product did not change; the packaging did.

Packaging is the hidden threshold

  • Neutral carton and a plain manual: the lowest floor
  • Printed colour box: a print run minimum above the product minimum
  • Multi-language manual: a second print run, and its own minimum
  • Custom carton marking: usually cheap, because it is one colour on an existing box

If the first order has to be small, start with marking on a neutral box and move to a printed box on the second order.

Three ways to phase a first order

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By modelOrder a smaller quantity of two or three models you expect to re-order
By packagingStart with neutral cartons and add printed packaging later
By deliveryPlace one order and take delivery in phases against your instruction

Phasing by delivery is the least obvious and often the most useful. The order value reaches the minimum while the goods arrive when your warehouse can take them.

Mixing models inside one order

Mixed models inside one trial order are accepted, and it is how most distributors test a range. Each model is specified line by line on the quotation rather than as one blended figure.

  • Each model carries its own specification, so nothing is assumed
  • The MOQ may apply per model rather than to the order total
  • Accessories such as gateways are specified on the same order
  • Spare parts are cheaper to add now than to ship later

Ordering spares and accessories with the first batch

Spare cards, gateways, additional cylinders and matching keys all cost less to add to an existing shipment than to send separately. A second shipment for a small part usually costs more in freight than the part itself.

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GatewaysOne per cluster of locks, specified with the lock order
Spare cardsOrdered with the locks, because a re-order carries its own lead time
Additional keysCheaper to cut during production than afterwards
BatteriesConfirm whether they ship installed, and what the freight class is

When to combine and when to wait

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Combine nowWhen the extra quantity is a model you will definitely re-order
Combine nowWhen the accessory has a long lead time of its own
WaitWhen the extra quantity is a model you have not tested
WaitWhen the additional volume would only be justified by a price break you have not confirmed

Ask what sets the minimum on your specific order. A supplier who can name which of the three minimums applies has actually looked at your order.

Buyer Questions

Three questions this guide usually raises.

On this topic

Can I order below the stated MOQ?

Sometimes, and it depends on which minimum is binding. With neutral packaging the floor is usually the production minimum, which is lower than a printed box order.

Can I mix models in one order?

Yes, within one trial order, with each model specified line by line on the quotation. The minimum may apply per model rather than to the order total.

Should I order spares with the first batch?

Yes for anything with its own lead time, such as spare cards or gateways. A second shipment for a small part usually costs more in freight than the part.

Related Reading

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