Tuya vs TTLock: Which Smart Lock Ecosystem Should You Sell?
Both ecosystems work. They suit different buyers, and choosing wrongly costs a lot of after-sales time.
Read the article →A lock that drains its battery in weeks instead of months generates a service call for every unit sold. The cause is usually a component or a firmware behaviour rather than the battery itself.
Send the batch number and the usage pattern. A batch-wide fault is a component or firmware question and is handled as a claim with replacement or credit. A site where a few locks fail and the rest are fine is usually an environment or battery question, and it is worth checking before replacing hardware.
We do not publish a standby figure for a model we have not measured. The figure for the model you order is confirmed at quote.
Tell us the model and the usage pattern and we will confirm the standby figure and the low-battery behaviour.
Both ecosystems work. They suit different buyers, and choosing wrongly costs a lot of after-sales time.
Read the article →The single most expensive misunderstanding in app-connected locks, and how to avoid it.
Read the article →The four measurements that decide whether a smart door lock order works.
Read the article →