A project is read from the door schedule, not the catalogue
The schedule carries door type, thickness, handing and the existing prep. That is the document we work from, not a product photograph.
Buyer guide · Project contractors
Smart Locks for Project Contractors
You have a door schedule and a completion date. The lock is one line in a much larger package, and the thing that breaks a project is a dimension nobody checked until the doors were hung.
Swipe the table sideways to see the full specification →
| Buyer type | Project contractors |
|---|---|
| Typical first order | 30 sets door locks / 1 carton (20 pcs) padlocks |
| Samples | 3-7 days |
| Trial order | 10-15 days |
| Bulk order | 20-35 days |
| Customisation | Marking, packaging and non-standard bodies at quote stage |
| What to send first | Door photo or drawing, quantity, destination market |
Who This Page Is For
Two things worth knowing before the first order, whichever product you end up buying.
Four dimensions decide whether it fits
Door thickness, mortise body, backset and handing. Confirm those four and the rest of the specification follows.
Five Questions Project contractors Ask
The five that come up most often in this buyer group, answered with the conditions attached.
Buyer questions
Can you supply bodies to match our door schedule?
Yes. Send the schedule and we match the mortise, backset, door thickness and handing line by line, then confirm it in writing before production.
Can delivery follow the construction programme?
Where the site takes goods in phases, we ship in phases against your instruction rather than sending one container to a site that cannot store it.
What if the project needs a non-standard body?
Non-standard mortise lengths, panel sizes and stainless versions are engineered from your drawing and sampled before the run. It is a normal order, not a special case.
Can you part-ship across phases?
Yes. Part-shipping is arranged at quote stage so the freight and the documents match the phases actually delivered.
Do you support master-key systems?
Keyed alike and master-key systems are available. The key plan belongs on the drawing, because it is a project decision rather than a product option.
Four Mistakes We See Most
Each of these has cost somebody a shipment. All four are avoidable at quote stage.
Mounting holes that do not line up
The body has to fit the hole that already exists. Where the doors are not yet prepped, the template has to reach the joiner before drilling.
Specification confirmed too late
A specification that arrives after the doors are ordered becomes a variation. It costs less to confirm the four dimensions at tender stage.
Retail packaging on a site
A construction site needs cartons that survive handling and a packing list that matches the phases, not shelf-ready boxes.
Assuming a certificate is enough
A CE document is not a building-code approval. Tell us the standard the project requires and we will say plainly whether we can meet it.
How We Work With You
Four stages, and what we need from you at each one.
Start from the door schedule
Send it with the project quantity and the phase dates. We confirm fit per door type.
Sample before the bulk run
A pre-production sample with a cut-out template lets the installer check the opening before drilling.
Deliver against the programme
Phased shipments arranged at quote stage, with documents matching each phase.
Non-standard first, then repeat
A new body gets a drawing and a sample round before production so the run is not the test.
Six Things to Read Next
Chosen for this buyer group rather than sorted by date.
Mortise body and door thickness
The measurement that decides fit.
Read the guide →How to measure a door
A photograph with a ruler, done properly.
Read the guide →From an app complaint to a non-standard build
What a project with a twist looks like.
Read the guide →Tuya vs TTLock
Which ecosystem the site can manage.
Read the guide →Smart lock battery life
What a maintenance team needs to know.
Read the guide →How to place a first smart lock order
What to send with the schedule.
Read the guide →